This article refers to the Cisco AnyConnect VPN. If you're looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: istcontrib:Prisma Access VPN Beta Landing Page. If you're not sure which service you're using, see: istcontrib:How do I know if I'm using the Cisco AnyConnect VPN or the Prisma Access VPN Beta?. Jan 15, 2019 Cisco AnyConnect finds the wired network and fires right up. However, if I switch over to WiFi you will see on AnyConnect it attempt to connect, fail, attempt, fail, attempt fail, until it eventually says either Service Unavailable or sticks in an 'Associating' loop.
I use Cisco AnyConnect on my Windows 7 computer to make VPN connections. It also has capability to connect to WiFi. But I always had problems in connecting toWiFi with AnyConnect. Connection drops frequently and it keeps saying ‘Acquiring IP address‘.
Install Cisco Anyconnect
AnyConnect installs a service called ‘Network Access Manager‘ which seems like takes over the native Windows WiFi connecting client. So when I click on the network icon in the System tray it says ‘No connections are available'(See below snapshot). Without AnyConnect, it always displays the WiFi connections available.
If you are facing the problem then you can try the following solution that worked for me. Apple thunderbolt display for mac mini.
- Open Services management console by running Services.msc from Run
- Find the service ‘Cisco AnyConnect Network Access Manager‘.
- Right click and stop the service.
- Now Cisco AnyConnect will say ‘NAM service unavailable‘
- Now Windows will use the native WiFi client to connect to the WiFi
- When you reboot your system, the NAM service will start and may cause problem again. You can disable this service in Services management console to prevent that.
AnyConnect has settings to disable the NAM feature. But that did not work for me. Even after disabling NAM service, I could not connect to WiFi. Windows network icon shows the WiFi connection but gives the error ‘Windows was not able to connect to…‘. I followed the below steps to do this.
Network Service Unavailable In Cisco Anyconnect Windows 10
- Opened Anyconnect window and click on Advanced.
- Clicked on ‘Networks’ tab in the left side pane.
- Clicked on Configuration tab. Changed the NAM to disabled as shown below.