Kindle Not Working On Mac

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There are several possible reasons that could hinder your Kindle Fire HD or HDX to connect to an available Wi-Fi network. If you are fed up trying all the hit and trial troubleshooting methods you have known to fix Kindle won’t connect to Wi-Fi issue; as none of those worked for you.

Mar 20, 2016 If you do not update your Kindle before that date, Amazon says you'll receive this warning when you try to access internet services: Your Kindle is unable to connect at this time. Please make sure. Delete the app preference file (plist file) manually or with an app uninstaller for Mac. Plist files can become corrupt when a Mac shuts down or restarts unexpectedly or when an app freezes or crashes. As a result, the app may not open.

  1. When Amazon Kindle app crashing problem occurs it will take you back to the home screen automatically whenever you try to start the app. Here I am going to mention some steps, and you can follow them if you face the Kindle App crashing problem on your android device. Whenever you are getting this issue first clear the cache of the app.
  2. Because Amazon DRM sucks. I have a Kindle and I have the same problem. The USB cable that comes with a Kindle has some funky proprietary Amazon digital rights management hardware on board. You can’t sideload books into a Kindle (or use the Android.

Then this post will make you learn about How to connect Kindle to Wi-Fi network perfectly. While reading the post till the last, you might find the step that you were missing or might be doing in the wrong manner.

Always keep in mind the fact that you have set up, Kindle Wi-Fi connect correctly before, and now it is problematic, first let me explain several troubleshooting tricks that could work to solve Kindle won’t connect to Wi-Fi issue.

Why won’t my Kindle connect to the Internet?

Before connecting to the internet, check following these things:

1. Working Internet

Basically, you have to make sure first your internet is working properly and speed by checking other internet device connectivity status. For any failing in internet services, you better contact your ISP first.

2. Airplane Mode is off

How many of you did this one of the most common yet stupid mistake? Accidentally you folks turned ON the airplane mode and due to the same you face these kinds of errors. So make sure first that you have turned the airplane mode off.

3. Correct WiFi Password

Sometimes an incorrect WiFi password and id would be the reason behind the problem you are facing right now. So make sure that you have entered a correct id and password. If you forget your ID and password and don’t know how to change that then it’s better that you will contact helpline numbers instead of hovering around on the internet.

4. Device Software

Most people do not update device software from time to time. Keep in mind! Your device should be working on the updated software version. Be updated whenever a new software version is available to download and update it instantly to experience kindle perfectly.

When you are done with checking all this, you have made your Kindle ready to connect to Wi-Fi successfully.

What do you do if your Kindle won’t connect to WiFi?

  1. Restart your Wi-Fi connection on your device. Swipe down from the top of the screen and tap Wireless, and then tap Wi-Fi icon.
  2. Restart your device. For a quick restart, just hold and press the Power button for 40 seconds till the device restarts automatically.
  3. Move closer to your router.
  4. Use Channel 1-11.
  5. Restart your router and modem.

KindlePaper white won’t connect to WiFi?

  1. Restart your Kindle and modem and/or router
  2. Switch off your router and/or modem for 30 seconds, and then turn them back on.
  3. When your router and/or modem restarts, hold and press the power button on your Kindle until it turns on.
  4. Try to connect to your WiFi network again.

Why won’t my Kindle connect to the Internet?

Whenever you try to connect your Kindle to the WiFi network, Getting verification failure messages again and again, is super frustrating? Don’t panic, here are a few simple tricks that you can try one by one to fix the Kindle WiFi connectivity issue:

1. Restart the Kindle Device

Kindle Not Working On Macbook Pro

You can also call it a universal method, whenever kindle faces any issue be it kindle fire won’t charge or kindle can’t connect to WiFi, Kindle won’t turn on simply restart your Kindle. If you don’t know how to do the same simply get in touch with our experts.

2. Restart your router

If the problem still continues, next you can try to restart your router. If possible change DHCP IP to a static IP address when you restart your router. I Hope this easy trick will help you to solve your issue.

3. Walk nearby your router

There are chances that either you have put your router away from you or you are sitting far from that. In any case, make your distance short.

Kindle Not Working On Mac

Try to move closer to your router. Scan for your Wi-Fi network. Once your network name appears in the list, tap on it to connect to Wi-Fi by typing in your password.

4. Choose Channel 1-11

Make sure your wireless router setting for channel preferences is set to use Wi-Fi channel from 1 to 11. For more help on your wireless router settings, you have to approach your ISP or the router manufacturer.

5. Restore Factory Settings

It is more of a practical solution that could fix countless issues in mobiles and tablets. Restoring your device to factory reset allows several users to connect to the Wi-Fi network successfully.

How do I get my Kindle to connect to WiFi?
  1. Firstly, Swipe down the top of the screen to show Quick Settings, and then tap Wireless.
  2. Confirm that Airplane Mode is off.
  3. Next to Wi-Fi, tap on.
  4. Tap a network to connect to it. If you see a lock. Icon, a network password is required. Type the Wi-Fi network password, and then tap Connect.
Kindle won’t connect to Wi-Fi with password

If you can’t connect to a Wi-Fi network on your Kindle Fire, follow below-mention steps.

  1. Firstly, restart your Wi-Fi connection on your device.
  2. Then Swipe down from the top of the screen and tap Wireless, and then tap WiFi.
  3. Restart your device.
  4. Move closer to your router.
  5. Use Channel 1-11.
  6. Restart your router and modem.

Final words

If above mention steps not work for you, go with the last resort Reset Kindle Device:

  1. At your Home screens.
  2. Choose the Settings option.
  3. Now, Choose the Menu option again.
  4. Choose Reset Device.
  5. Once the device reboots, you will have to set up a Wi-Fi network on your Kindle again from scratch.

Before taking up the factory reset task, make sure your Kindle is fully charged. Also, doing a factory reset will delete all local settings, data, and customization.

After downloading a .mobi file, there are three ways to add it to your Kindle library. We recommend first trying to use Amazon's Send to Kindle desktop app. If that doesn't work, you can send files to your Kindle using your email or transfer the file with a USB cord. If you are having trouble using the Prolific Works App to download to your Kindle app, click here.

In this article:

Send to Kindle App from a Computer

If you are on a computer (Windows or Mac), there is a program you can download called Send to Kindle. It is an official Amazon program that will quickly get mobi and pdf ebook files from your computer to your Amazon Kindle account.

  1. Download the appropriate Send to Kindle for your device. (If you have a pc, download Send to Kindle for PC, if you have a mac, download Send to Kindle for Mac, etc).
  2. When you’ve downloaded the program, find it on your computer (usually you should be able to find it in your “Downloads” folder). This will open an “Installer”. This Installer will guide you through the installation of the Send to Kindle program onto your device. Follow the instructions it gives you.
  3. Once you download and install this program, it will ask you to log in to your Amazon account.
  4. Find the attachment at the top or bottom of the email called “Here is your claimed book!”, and click on the attachment to download the file.
  5. Find the ebook file (.mobi or .pdf only) on your computer where you saved it (when you download a file, it is automatically sent to your “Downloads” folder unless you have picked a different default location for downloads or saved it elsewhere), and drag the file into the Send to Kindle app where it says “Drop files here”.
  6. Put a checkmark next to the device you want to send your file to and click “Send”.
  7. You should see a dialogue box that reads “Upload complete'. Give us a few minutes to format and deliver your document. Please ensure your Kindle is connected to the network to receive your document. Select the “OK” button
  8. The book should appear in your Kindle library. If it doesn’t, select “Sync & Check for Items” and check if your book has arrived. This may take a few minutes. If you have a Kindle Fire, the book might be found in the “Docs” section, and the cover may not appear until you have opened the book.

Send From Your Email

Kindle Not Working On Mac Air

If Send to Kindle doesn’t work for you, send files directly to your Kindle email. You'll first need to find your Kindle email address through Amazon.com, and then you'll be able to forward your book file to your Kindle.

Adding an Approved Kindle Email Address

Kindle App Not Working On Mac

  1. Login to your Amazon account through the Amazon website.
    1. If you live in the United Kingdom, use Amazon's international site.
    2. If you live in Canada, use Amazon's international site.
    3. If you live in Australia, use Amazon's international site.
  2. You will be brought to the 'Your Content and Devices' page. Select the “Preferences” tab.
  3. Scroll down to 'Personal Document Settings' and click on the header to expand the section. You will see a list of your Kindle email addresses (i.e.____@kindle.com). There will be one email address listed for each Kindle device you own.
  4. Make sure the personal email you use to claim your books is on the 'Approved Personal Document E-mail List,' which is also in the “Personal Document Settings” section (just below “Send-to-Kindle E-Mail Settings”). If it is not, click on 'Add a new approved e-mail address' and add the personal email address that you claim books from Prolific Works with here.

Send Your Files to Your Kindle Email

  1. Use your personal email address when claiming a Prolific Works book.
  2. Forward your Prolific Works email, along with the book file you received from us, to your Kindle email address. Your Kindle email address is the email address that you use to access Amazon.com, but with '@kindle.com' as its domain. For example, if your Amazon account login email is prolificworks@gmail.com, then your Kindle email address is prolificworks@kindle.com. When sending the email, make sure to change the Subject line to 'Convert'.
  3. Now go to the Kindle App for the device. Click the Sync button, and wait a few minutes for it to sync, although it should happen right away.
  4. If you have a Kindle Fire, the book should appear in the “Docs” section on your Kindle. The cover may not show until you open the book for the first time.

Kindle Not Working On Mac Computer

Kindle Not Appearing On Computer

If you are still unable to access your book, here is a step-by-step process on how to transfer documents from a desktop or laptop computer to any device.

Kindle Not Showing On Macbook

  1. Find the attachment at the top or bottom of the email called “Here is your claimed book!”, and click on the attachment to download the file.
  2. When you download a file, it is automatically sent to your “Downloads” folder unless you have picked a different default location for downloads (you may also save it to a particular folder if you choose).
  3. Connect your ereader device (you can also connect iOS and Android devices) with the appropriate USB cable. Plug the USB cable into your computer.
  4. Depending on what kind of Kindle you have, when you plug it in, it should say, “If you want to read or shop on your Kindle while continuing to charge over USB, please keep the USB cable attached, but eject your Kindle from your computer.
  5. Locate the folder for your device under the “My Computer” folder on Windows. On a Mac, your device will show up in the sidebar of any “Finder” window under “Devices”.
  6. You can drag your ebook files directly into the Device folder and the specific documents folder if one is required for your device OR you can copy and paste the file onto the device by right clicking (or ctrl-clicking if you’re using a mac) on the file and selecting “Copy” or “Copy file”, going into the Kindle’s Documents folder, right/ctrl-clicking in the empty space and selecting “Paste” or “Paste Item”.
  7. Now you should be able to find your book on your Kindle!